Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Tina Khanna - Chief Operating Officer
Fiona Bedus - Practice Manager
Charlotte Mead - Business Manager
Louise Wright - Assistant Practice Manager
James Cade - Group IT Manager
Lis Scudder - Quality Assurance Manager


The administration team deal with have a vast number of job roles which mainly go on behind the scenes.  These include patient registrations, record keeping and maintaining, document scanning, referral processing and many many more.
Shubhashis Roy
Michelle Britton
Susan Arnold
Sue Roome
Victoria Whittle
Deborah Coleman
Indira Patel
Nicola Brown
Lyndsey Francis
Liz Rompski
Brenda Shield
Dorothy Summers
Melissa Cox


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.
Faye Coleman
Angela Gotts
Gillian Hibberd
Toni Jones
Maria Parker
Sharon Raven
Lesley Taylor
Joanne Jeavons
Paula Monaghan
Judith Morrison
Gemma Hailstone
Nicola Bailey
Paisley McEwan
Jaime Ring
Elizabeth Trainor
Geraldine Moloney


The secretaries type all of the referrals ready for processing, reports and other letters that have been dictated by the clinicians.
Kami Locke
Jo Portis
Brenda Shield
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